1. Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you and SpinEmpire casino. By registering an account, you agree to follow these rules. Read them carefully before you start playing.
2. Account Eligibility
- You must be at least 18 years old to create an account.
- You must reside in a jurisdiction where online gambling is legal.
- You are solely responsible for determining the legality of online gambling in your location.
- You may only open one account per person, household, IP address, and device.
- Creating multiple accounts will result in immediate closure and confiscation of all funds.
3. Account Management
- You must provide accurate and complete information during registration.
- You must keep your login credentials confidential.
- You are responsible for all activity that occurs under your account.
- We reserve the right to suspend or close your account if we suspect fraudulent activity, money laundering, or a violation of these terms.
4. Bonus and Promotional Terms
- All bonuses are subject to specific wagering requirements.
- You must meet these requirements before you can withdraw any bonus funds or winnings generated from them.
- If you attempt to withdraw before completing the wagering, you will forfeit the bonus.
- We limit the maximum bet you can place while playing with an active bonus.
- We reserve the right to cancel any bonus or promotion at our discretion.
5. Wagering Requirements Explained
A 35x wagering requirement means you must place bets totaling 35 times the bonus amount. For example, if you receive a €100 bonus, you must place €3,500 in bets before the funds convert to real cash. Different games contribute different percentages to the wagering requirement. Video slots usually contribute 100%, while table games contribute significantly less.
6. Payments and Financial Transactions
- You may only deposit funds using payment methods registered in your own name.
- We do not accept third-party deposits.
- We process withdrawal requests back to the original method used for the deposit whenever possible.
- You must verify your identity before we can process your first withdrawal.
- This involves submitting a copy of your ID and proof of address.
7. Game Rules and Fair Play
- All games are operated by certified random number generators.
- Any attempt to manipulate game outcomes is strictly prohibited.
- We reserve the right to void bets and winnings if we detect fraudulent play.
- Use of automated betting software is forbidden.
8. Responsible Gaming Commitment
We want you to enjoy your time at our casino responsibly. Gambling should be a form of entertainment, not a way to make money. We offer several tools to help you manage your gambling habits. You can set daily, weekly, or monthly deposit limits. You can take a temporary break by activating a cooling-off period. If you need a longer break, you can request self-exclusion, which blocks your access to the casino for a specified time.
9. Prohibited Activities
- Creating multiple accounts
- Collusion with other players
- Using automated betting systems
- Bonus abuse or exploitation
- Money laundering
- Fraudulent chargebacks
10. Account Closure and Termination
We reserve the right to terminate your account at any time, with or without cause. Upon termination, any remaining real money balance will be returned to you after verification. Bonus funds and pending wagering requirements will be forfeited.
11. Dispute Resolution
Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration. You agree to first contact our customer support team to attempt to resolve any issues before pursuing legal action.
12. Changes to Terms
We reserve the right to modify or update these Terms at any time, without prior notice. Continued use of our services after changes constitutes acceptance of the new terms. We recommend reviewing this page periodically.
13. Governing Law
These Terms will be governed by and construed in accordance with the applicable laws of the jurisdiction in which our license is issued.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact our support team via live chat or email at [email protected]